State Farm® Insurance Agent Kris Kelson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Rossi
November 7, 2024
5
out of
5
rating by Daniel Rossi
"We have been lucky to have Kris Kelson as our insurance agent for many years. She has been able to write policies for homes, cars, and business, and always makes herself available to answer any questions! Her knowledge of insurance has helped us navigate the claims process with peace of mind. If you are in need of a trustworthy insurance agent look no further!"
We responded:
"Daniel, thank you so much for your kind words and for being a loyal client for many years! I'm glad to hear that our office has been able to assist you with your home, car, and business insurance needs. It's wonderful to know that my knowledge has helped you navigate the claims process with ease. Your trust means a lot to us, and we're always here to answer any questions you might have. If you need anything in the future, don't hesitate to reach out."
David Brunicardi
September 9, 2024
5
out of
5
rating by David Brunicardi
"I have worked with Kris Kelson and her team for nearly two decades. My family and I have multiple policies with Kris and she and her team are always there for us. It's a comfort to be in such capable and trustworthy hands."
We responded:
"David, thank you for your loyalty and trust over the past two decades. I'm glad to know that you and your family feel secure with our services. It's always our goal to provide reliable and trustworthy support. If you ever need anything, we're here for you. - Kris Kelson - State Farm Insurance Agent, San Anselmo, CA"
Caitlin Atherton
September 5, 2024
5
out of
5
rating by Caitlin Atherton
"Simple process, our agent answered all of my questions. The nurse came to our house to do the physical evaluation at a time that was convenient for me. All in all a painless process with very nice customer service. I feel much better having done it!"
We responded:
"Caitlin, thank you for your wonderful review! I'm glad the process was simple and that our team could answer all your questions. We appreciate your kind words about our customer service. If you need any further assistance, feel free to reach out anytime. - Kris Kelson - State Farm Insurance Agent, San Anselmo, CA"
John Cowperthwaite
August 31, 2024
5
out of
5
rating by John Cowperthwaite
"Everyone in this office from Kris Kelson down is great. Always quick to respond to questions even if the questions may be a little obtuse. They are always super polite and friendly!"
We responded:
"John, thank you for your kind review. I'm glad our team could assist you promptly and courteously. We strive to provide friendly and responsive service to all our clients. If you have any more questions or need further assistance, feel free to reach out anytime! - Kris Kelson - State Farm Insurance Agent, San Anselmo, CA"
Jill Culton
July 26, 2024
5
out of
5
rating by Jill Culton
"Kris has been a dream to work with! I needed CalFair insurance for my cabin in Lake Tahoe. She not only gave me the info immediately but also helped me put together a package that was tailored for my specific needs. She went above and beyond and even stopped by the cabin to take pictures I was missing when she was on her way to Tahoe! Thank you Kris!! ❤️"
We responded:
"Thank you Jill! I can't take all the kudos for a smooth process. You were super responsive and so easy to work with. The Cal Fair Plan can be a challenge, but we made it! Thank you for your business, I truly appreciate it."
Denise Nilsson
July 11, 2024
5
out of
5
rating by Denise Nilsson
"Thank you for great service!!!"
We responded:
"Thank you for the review, Denise! If you ever need help with your insurance needs in the future, feel free to reach out. Kris Kelson - State Farm Insurance Agent, San Anselmo, CA"
Darlene Oehlke
July 2, 2024
5
out of
5
rating by Darlene Oehlke
"Very professional service."
We responded:
"Thank you for your positive feedback, Darlene! We appreciate your kind words and are here to assist you with any insurance needs you may have in the future. Kris Kelson - State Farm Insurance Agent, San Anselmo, CA"
Susan Plath
May 16, 2024
1
out of
5
rating by Susan Plath
"I've only been with this State Farm office for a little less than a year. I have had nothing but problems. I didn't know State Farm offices were so flaky. When my policy expires I will jump to another company immediately. this agent is a joke"
We responded:
"Hi Susan, Thank you for your feedback. While I would much rather get a positive review and know that you are happy with our service, there is always great value in learning from client dissatisfaction. We take into consideration every item of feedback and use it to improve our interactions. I will reach out to you today to gain a personal understanding of how you feel and how we can improve."
Stacy Mason
May 11, 2024
5
out of
5
rating by Stacy Mason
"It has truly been a pleasure working with Kris and her staff and so nice to work with people you trust. I have always felt so very lucky to have found such a great agent who always had my best interest at heart. With much gratitude, Stacy"
We responded:
"Stacy, we are going to miss you! Your new agent is very lucky to have you. Best wishes on your new journey and please come visit if you ever make it back this way!"
Stephen Szarka
April 25, 2024
5
out of
5
rating by Stephen Szarka
"I worked with Jeff English @ Kris Kelson State Farm Agency and it was my pleasure working with Jeff. Very professional, answered my questions thoroughly and was very pleasant to converse with. Made certain my policies reflected mine and my wife's needs for auto and home owners insurance. I would highly recommend the Kris Kelson State Farm Insurance Agency."
We responded:
"Stephen, thank you for sharing your positive experience with Jeff at our Kris Keson State Farm Agency! We're thrilled to hear that Jeff provided you with professional and thorough service, ensuring that your auto and homeowners insurance policies met your needs. Your recommendation means a lot to us, and we're here to assist you with any future insurance needs. - Kris Kelson - State Farm Insurance Agent"
Dan Freeman
April 17, 2024
5
out of
5
rating by Dan Freeman
"Kris Kelson and her State Farm Insurance team have been really fantastic for many years. They are responsive and sensitive to individual needs of our local community members. My adult family members and I have all worked with them for many years. I highly recommend them."
We responded:
"Dan, thank you so much for your continued trust and support of our office! We take pride in being responsive and attentive to the unique needs of our local community members. It's wonderful to hear that your family has had such positive experiences working with us, and we greatly appreciate your recommendation! - Kris Kelson - State Farm Insurance Agent, San Anselmo, CA"
Ron Davis
March 27, 2024
5
out of
5
rating by Ron Davis
"Kris and her staff provide fast and professional insurance services at a competitive price. Highly recommended!"
We responded:
"Ron, thank you for your kind words! We strive to deliver efficient and high-quality insurance services at the best rates possible. - Kris Kelson - State Farm Insurance Agent, San Anselmo, CA"
Elizabeth Sullivan
March 15, 2024
5
out of
5
rating by Elizabeth Sullivan
"Kris Kelson recently scheduled an appointment to review existing homeowners, auto, and umbrella policies. The review and minor changes suggested are appreciated. Have also worked with other agents in this office, and the support is always exceptional. Thank you!"
We responded:
"Beth, thank you so much for your kind words. I really enjoyed our conversation yesterday and building our connection. Please pop by next time you are in the neighborhood!"
len garriott
March 11, 2024
5
out of
5
rating by len garriott
"Awesome service!!! Friendly, helpful, intelligent!!!"
We responded:
"Len, thank you for your kind words! Yours is just the reaction we strive for everyday. We truly appreciate your business and thanks again:)"
Katie Lackey
February 27, 2024
5
out of
5
rating by Katie Lackey
"We have worked with Kris for over 10 years and have always been happy with them. All of the staff is very friendly and helpful. Kris is very knowledgeable, always open to chat and discuss our policies and what we can do to save money. If you are looking for a honest, friendly, and thorough agent, Kris is your women!"
We responded:
"Thank you, Katie, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Diana Smith
January 13, 2024
5
out of
5
rating by Diana Smith
"Kris and her team are always welcoming and responsive. I am impressed with Kris and her genuine interest, in me as a person and in my insurance needs. We have had several one-on-one in person reviews, and updated my policy needs based on my current life circumstances and the insurance climate. Recently, I was very appreciative of the honesty in sharing with me, the upcoming insurance increase in premiums. Rather than getting my bill next and not understand the increase. That was a wonderful personal touch. Certainly don't like the idea of paying more, but she was upfront and gave me advance notice. She reminds me of how life used to be where your insurance carrier was personable, knew you and cared about optimally serving clients. Her and her teams customer service skills, puts a friendly face to the mega corporation she represents, rather than just being a number. That is why I choose her over years ago and I highly recommend her."
We responded:
"Diana, we are so grateful to have you in our family! We truly appreciate the kind words--you are experiencing exactly what we strive for with all of our policyholders (aka family)."
Theo Andrews
December 14, 2023
5
out of
5
rating by Theo Andrews
"Car accidents are pretty frightening, but you know what else is frightening? Not knowing if your vehicle will get back on the road/be compensated. I was in a pretty bad auto accident recently, but thanks to Kris and Marcelle, they were able to get my claim resolved in a timely manner and make my car street-worthy again. I cannot thank their team enough for the incredible time and effort they put into my case. THANK YOU KRIS & MARCELLE!!!"
We responded:
"Theo....wow! So thrilled that your experience was just what we strive for with all our policyholders. I can't tell you how much we appreciate your business...and love your family too!"
Mitchel English
December 11, 2023
5
out of
5
rating by Mitchel English
"I purchased a New 5th wheel trailer 2 years ago,been with farmers insurance for over 30 years,signed up with them,assumed they were competitive…started shopping this year. To Shorten it up, Jeff with State Farm saved me almost 1/2 of what I was paying farmers! same coverage,lower deductible. I will be back to you soon for my home,auto insurance, Thanks again.. Mitch"
We responded:
"Thank you for sharing your experience with us, Mitchel! Jeff is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs. Our office takes pride in our commitment to making insurance coverage as easy and cost-effective as possible for our customers, and we're thrilled that we exceeded your expectations."
Mark Levie
December 11, 2023
5
out of
5
rating by Mark Levie
"Exceptional knowledge and professionalism at this location. Thank you!"
We responded:
"Mark, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Margo Marsh
December 5, 2023
5
out of
5
rating by Margo Marsh
"Had a great experience! Super easy to set up auto payments and communication was super clear and effective"
We responded:
"Thank you for the five-stars, Margo! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Jeff Marcus
November 1, 2023
5
out of
5
rating by Jeff Marcus
"Our house was hit by a tree in a spring storm. Ten tons of oak descended on our roof and south facing side. Within minutes, I got a call from Kris making sure we were ok and letting us know that she was already on it. Then came the adjuster, Tony Garza. Totally professional and compassionate. He worked with us and his team to move the claim through quickly. Walter Bower helped us to file any additional claims that were discovered during demolition. Given the situation and the stress involved, our experience with State Farm could not have been any better. Much thanks to the entire team."
We responded:
"Jeff, thank you so much for the glowing review! I have shared your kind words with your Claim team...and their managers! Your satisfaction is our goal. Actually we aim higher than just plain satisfaction and relieving stress from you hit our mark. If I could give you a 5 star review I would! You were especially attentive and kept us in the loop the entire way. We truly appreciate your business and friendship!"
Jonathan Hyman
September 28, 2023
5
out of
5
rating by Jonathan Hyman
"My experiences with the State Farm agents and claim adjusters has been exceptional. Courteous, prompt and knowledgeable. I have all my insurance needs bundled with State Farm. I feel my premiums are fare and the service professional."
We responded:
"Thank you, Jonathan, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Michelle Sullivan
September 5, 2023
5
out of
5
rating by Michelle Sullivan
"State Farm did a great job with my recent total loss on my vehicle. The process was easy, they were responsive despite the many California fires, storms, etc. hitting all of California. My local ladies - Kaitlyn and Marcelle are always responsive and lovely to work with! I would recommend working with them."
We responded:
"Michelle, thank you for sharing your positive experience with State Farm, especially during challenging times like the California fires and storms. We appreciate your feedback and are thrilled to hear that the process of handling your recent total loss was easy and that our team, including Kaitlynne and Marcelle, was responsive and lovely to work with."
Jennifer Riedy
August 10, 2023
5
out of
5
rating by Jennifer Riedy
"Outstanding customer support! Jeff and the team at State Farm in San Anselmo are the best insurance group I’ve ever worked with. Extremely personable and responsive they were able to work out a complicated policy with ease. I highly recommend the team at State Farm!"
We responded:
"Thank you, Jennifer, for the great review! We appreciate your kind words and trust in our San Anselmo State Farm team."
Michael Polivka
August 7, 2023
5
out of
5
rating by Michael Polivka
"I recently switched from another San Rafael State Farm agent to Kris Kelson. My wife and I couldn’t be more satisfied with our choice. Kris and her team are great communicators - listening and sharing - and I’m very happy with the updates we made to our policies."
We responded:
"Thank you, Michael, for sharing your positive experience with our San Anselmo State Farm family! We're glad to hear that the transition was smooth. If you have any further updates or questions about your policies, feel free to reach out. Your satisfaction is our priority, and we appreciate your trust in us!"