Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rob Erteman

Rob Erteman

June 27, 2026

5  out of  5
rating by Rob Erteman
"Always helpful, responsive, nice."
Profile photo of Ron Davis

Ron Davis

June 24, 2026

5  out of  5
rating by Ron Davis
"Kris and her suppoort staff are always friendly and professional! Definitely recommend!"
Profile photo of J Quaas

J Quaas

June 2, 2026

5  out of  5
rating by J Quaas
"Kris and her staff are responsive, helpful, and professional."
Profile photo of Pamela Ross

Pamela Ross

May 22, 2026

5  out of  5
rating by Pamela Ross
"I have been working with Kris Kelson and Marcelle for 30+ years. I love that I can just drop by the office for any reason. Ask a question or get advice. I have home, all our family cars and life insurance with them. Kaitlynne was a delight to interact with during our most recent issue.They are THE BEST!!!"
Profile photo of Hannah Ray

Hannah Ray

March 13, 2026

5  out of  5
rating by Hannah Ray
"Jeff and Kaitlynne were incredibly helpful getting our car insurance set up. They turned around a quote quickly and had everything finalized for us by the end of the day. Great service and very easy to work with!"
Profile photo of Kate Lynch

Kate Lynch

March 6, 2026

5  out of  5
rating by Kate Lynch
"Kaitlynne Piepiora is a real asset to your firm, Kris. I contact her for all my home, auto, and umbrella policy needs. Kaitlynne is very responsive, has great communication skills, is helpful, and is a nice person on top of all that. She’s a keeper!"
Profile photo of brian nishinaga

brian nishinaga

November 5, 2025

5  out of  5
rating by brian nishinaga
"We've been working with Kris Kelson and her team for 10 years and appreciate their proactive communication. Insurance is something I hope to set, forget and hopefully never need to use so it is easy to leave it on the backburner. I appreciate the multiple opportunities to check-in when needed. Her staff is friendly and responsive as well. In an environment here in CA that is harder and harder to get responsible insurance policies for our home, vehicles, etc, we are thankful that State Farm is honoring their commitment to us."
Profile photo of Mika Cohan

Mika Cohan

August 24, 2025

5  out of  5
rating by Mika Cohan
"We recently worked with Kaitlynne Piepiora at Kris Kelson’s State Farm office to review wildfire mitigation updates on our homeowners policy, and she made the process seamless. Kaitlynne followed up with us when we had let scheduling slip, and from the first call she was organized, clear, and easy to work with.

She walked us through the mitigation checklist step by step, explained every requirement in plain language, and answered our questions with confidence. She also reviewed our current discounts and pointed out where she could update the policy to our benefit.

What stood out most was her combination of professionalism and genuine care—she clearly takes pride in making sure customers fully understand their coverage. Thanks to her, we left the call feeling informed and reassured.

State Farm is lucky to have someone like Kaitlynne representing them."
Profile photo of Creekside Pizza & Taproom

Creekside Pizza & Taproom

August 8, 2025

5  out of  5
rating by Creekside Pizza & Taproom
"I have had the pleasure of working with Kris Kelson and her stunning State Farm team here in San Anselmo CA for the past 10 years. We began discussions about opening a new restaurant in 2015. Kris was helpful in explaining what our best coverage would be in the short and long run, plus great worker's comp rates as we navigated the start-up. Since our actual opening in 2017, Kris has always been responsive and solution oriented. On a deadline, we recently had to update info on our second location (Yes, also covered by State Farm) and needed a policy update and an Additionally Insured add-on in a very short timeline. Kaitlynne Piepiora in Kris' office has always been on-the-spot with audit support and communication, and this time, Kaitlynne got our revised policy update to us same-day with an email, text, and follow-up call. Always amazing!
Thank You Kaitlynne, Kris, and Team Kelson here in Marin County. It's a pleasure to work with you all. You've been with us from concept to creation, from grand opening day to today as Marin's #1 award-winning restaurant for 8 consecutive years.
With Gratitude,
Pat Townsley
Owner - Creekside Pizza & Taproom
Partner - Stonework Pizza & Tap
CEO - Ross Valley Hospitality Group LLC
Managing Partner - Townsley Media Group LP"
Profile photo of Molly Potter

Molly Potter

June 24, 2025

5  out of  5
rating by Molly Potter
"I have been working with Kris and her team at State Farm for many, many years. All of my auto and renters insurance needs and questions have always been met with quick, friendly, and very helpful guidance. I really appreciate the ease of working with them!"
Profile photo of Griffon English

Griffon English

June 17, 2025

5  out of  5
rating by Griffon English
"5 Stars – Excellent Service and Smooth Process!

I recently signed up for car insurance with State Farm in San Rafael, and I couldn’t be happier with the experience. Jeff was incredibly helpful throughout the entire process—he answered all my questions clearly, took the time to explain my coverage options, and made sure I got the best rate for my needs.

What really stood out was how easy and stress-free everything was. From getting a quote to officially starting my coverage, it was all quick and seamless. Jeff handled everything professionally and with a friendly attitude that made the whole process feel personal and trustworthy.

If you’re looking for car insurance in the area, I highly recommend reaching out to Jeff and the State Farm team in San Rafael. Great service, great rates, and a truly helpful team!"
Profile photo of Catherine Gwenyth Langridge

Catherine Gwenyth Langridge

June 8, 2025

5  out of  5
rating by Catherine Gwenyth Langridge
"Kris and her team took over my State Farm account when my long time state farm agent retired a number of years ago. They are thorough, quick to respond, and are great about helping me consider my options. Most recently, Kaitlynne answered a series of questions, late on a Friday afternoon, to help me get my insurance house in order. She ran scenarios to help inform my annual renewal deductibles so I could balance with pricing increases."
Profile photo of Sara F

Sara F

June 6, 2025

5  out of  5
rating by Sara F
"Kris and her team are great! I have worked with them for years and they have always been attentive, clear, and helpful. I even had my catalytic converter stolen twice, and they made sure my claims were processed efficiently. I highly recommend this office for auto insurance."
Profile photo of Cheryl Lavery

Cheryl Lavery

May 23, 2025

5  out of  5
rating by Cheryl Lavery
"We had such a great experience with Kris! Not only did she help us get the right insurance coverage, but also took the time to explain everything to my teenager in a way that really clicked.   Super patient, friendly, and knowledgeable—highly recommend!"
Profile photo of Don Toy

Don Toy

May 6, 2025

5  out of  5
rating by Don Toy
"Just bought my first motorcycle and had a great experience with Kris’s office. They were fast, friendly and informative. One of the big selling points for me was the fact it included roadside service! Great rate too!"
Profile photo of Linda Wallace

Linda Wallace

January 7, 2025

5  out of  5
rating by Linda Wallace
"Kris is the best of the best, and I can only hope that State Farm returns to the CA market so she can be my agent again. She is thorough and personable and takes really good care of her clients."
Profile photo of Bridget Wilson

Bridget Wilson

December 11, 2024

5  out of  5
rating by Bridget Wilson
"State Farm office of Kris Kelson has the best service ever
and I had significant savings switching from Nationwide"
Profile photo of Lizzy Poppe

Lizzy Poppe

December 11, 2024

5  out of  5
rating by Lizzy Poppe
"anytime I have an insurance question, I know who to turn to and I always get it answered quickly! Very helpful office!"
Profile photo of Aaron Aubrey

Aaron Aubrey

December 10, 2024

5  out of  5
rating by Aaron Aubrey
"This office has an amazing staff. Been with them for years and never an issues with claims, policies, etc. Thanks!"
Profile photo of Tom Bertlesman

Tom Bertlesman

November 22, 2024

5  out of  5
rating by Tom Bertlesman
"I had a meeting with Kris yesterday to review the various policies we have in place through her and State Farm. I have been with them for two year and this review was informative and the suggestions on changes she made to my policies were well received and prudent. If you are looking for a well run orginazation I recommend you give them a call."
Profile photo of Daniel Rossi

Daniel Rossi

November 7, 2024

5  out of  5
rating by Daniel Rossi
"We have been lucky to have Kris Kelson as our insurance agent for many years. She has been able to write policies for homes, cars, and business, and always makes herself available to answer any questions! Her knowledge of insurance has helped us navigate the claims process with peace of mind. If you are in need of a trustworthy insurance agent look no further!"
Profile photo of David Brunicardi

David Brunicardi

September 9, 2024

5  out of  5
rating by David Brunicardi
"I have worked with Kris Kelson and her team for nearly two decades. My family and I have multiple policies with Kris and she and her team are always there for us. It's a comfort to be in such capable and trustworthy hands."
Profile photo of Caitlin Atherton

Caitlin Atherton

September 5, 2024

5  out of  5
rating by Caitlin Atherton
"Simple process, our agent answered all of my questions. The nurse came to our house to do the physical evaluation at a time that was convenient for me. All in all a painless process with very nice customer service. I feel much better having done it!"
Profile photo of John Cowperthwaite

John Cowperthwaite

August 31, 2024

5  out of  5
rating by John Cowperthwaite
"Everyone in this office from Kris Kelson down is great. Always quick to respond to questions even if the questions may be a little obtuse. They are always super polite and friendly!"
Profile photo of Jill Culton

Jill Culton

July 26, 2024

5  out of  5
rating by Jill Culton
"Kris has been a dream to work with! I needed CalFair insurance for my cabin in Lake Tahoe. She not only gave me the info immediately but also helped me put together a package that was tailored for my specific needs. She went above and beyond and even stopped by the cabin to take pictures I was missing when she was on her way to Tahoe! Thank you Kris!! ❤️"