Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michelle Sullivan

September 5, 2023

5  out of  5 rating by Michelle Sullivan
"State Farm did a great job with my recent total loss on my vehicle. The process was easy, they were responsive despite the many California fires, storms, etc. hitting all of California. My local ladies - Kaitlyn and Marcelle are always responsive and lovely to work with! I would recommend working with them."

Jennifer Riedy

August 10, 2023

5  out of  5 rating by Jennifer Riedy
"Outstanding customer support! Jeff and the team at State Farm in San Anselmo are the best insurance group I’ve ever worked with. Extremely personable and responsive they were able to work out a complicated policy with ease. I highly recommend the team at State Farm!"

Michael Polivka

August 7, 2023

5  out of  5 rating by Michael Polivka
"I recently switched from another San Rafael State Farm agent to Kris Kelson. My wife and I couldn’t be more satisfied with our choice. Kris and her team are great communicators - listening and sharing - and I’m very happy with the updates we made to our policies."

Lesley Stansfield

August 7, 2023

5  out of  5 rating by Lesley Stansfield
"It was very satisfying call. Immediate service and issues resolved!"

Brenda Kolber

July 31, 2023

5  out of  5 rating by Brenda Kolber
"Excellent service. Answers all my questions."

Scott Hochstrasser

June 14, 2023

5  out of  5 rating by Scott Hochstrasser
"Kris and her team are the very best in the insurance industry."

Adam Sherman

June 9, 2023

5  out of  5 rating by Adam Sherman
"Jeff English was by far the easiest, most accommodating, and friendliest person we worked with during the process of trying to close on our new home. He made it very clear what our home owners insurance and auto insurance options were, we never felt pressured into buying anything we didn't need, and he was very responsive to all our questions and communications. I strongly recommend working with him and his team at Kris Kelson State Farm Insurance."

Brett Martino

June 1, 2023

5  out of  5 rating by Brett Martino
"Marcelle Poppe was exceedingly helpful with procuring some very difficult to find boat insurance that even specialty insurers were having trouble with. She was pleasant and helpful throughout the process and was a great communicator, and she really went above and beyond!"

Dean Poppe

May 24, 2023

5  out of  5 rating by Dean Poppe
"We were able to review my policy and save me money and it was a very easy process. They have always been helpful anytime I had a question or needed to update my policy. Great staff."

Julie Baker

May 4, 2023

5  out of  5 rating by Julie Baker
"I have been with Kris and Marcelle through two houses and two cars, and they have just been terrific. Incredibly responsive, always weighing options and recommending the best option not just the most expensive option. Alway looking out for discounts. They are great partners in problem solving fun things like flood zones, adding teenage drivers, you name it. I highly recommend!"

Bridget Wilson

April 29, 2023

5  out of  5 rating by Bridget Wilson
"State Farm office of Kris Kelson has the best service ever and I had significant savings switching from Nationwide"

Roberta Packham

April 28, 2023

5  out of  5 rating by Roberta Packham
"It's so fantastic that I can call in and talk to someone who knows me! Beats an 800# all day long! Kris and her team--friendly and knowledgeable!"

Jared A

April 26, 2023

5  out of  5 rating by Jared A
"We have been customer for several years, couldn't ask for more. Very friendly and helpful when figuring out our needs. Always willing to run different scenarios to figure out the impacts. Highly recommend!"

Joe Krahling

April 26, 2023

5  out of  5 rating by Joe Krahling
"Everyone is so nice and helpful!"

Bryan Galli

April 25, 2023

5  out of  5 rating by Bryan Galli
"Every time I have needed something, it has been an extremely easy and pleasant experience. Marcelle has been a true standout!"

Connie P

April 25, 2023

5  out of  5 rating by Connie P
"Excellent service and a great team! Every interaction is easy!"

Daniel Murphy

April 25, 2023

5  out of  5 rating by Daniel Murphy
"Great expertise and customer service"

Easton English

April 25, 2023

5  out of  5 rating by Easton English
"Always an easy and helpful experience"


April 25, 2023

5  out of  5 rating by Kat
"Great service and amazing team!"

evelyn levy

April 21, 2023

5  out of  5 rating by evelyn levy
"I’ve been a client of Kris Kelson at Sate Farm since 2015. I am not one who reviews nor would I ever think, if I wrote a review, it would be for an insurance company. But here I am because the service provided by Kris and her team is consistently superb, extraordinary and personal. I’ve had my auto, property and umbrella insurance with Kris and I say from experience, she looks out and takes care of her clients. Through the years she’s walked me through and taken her time to find out exactly what my needs and comfort levels were in order to provide me the best customized coverage as life situations changed. When my son was in need of insurance for his new home, I was so happy to refer him knowing without a doubt he also would be taken care of and have the best experience. He got back to me with rave reviews. Kris and her team are the true definition of customer care!! I undoubtedly will be her client for life."

Cameron Oliveira

April 4, 2023

5  out of  5 rating by Cameron Oliveira
"Fully Recommend! Kris and her team have represented our interests in the Bay Area for years. They have always been patient, responsive, flexible and most important, trustworthy."

Suzie Larsen

April 4, 2023

5  out of  5 rating by Suzie Larsen
"It is always a pleasure, (how often can you say that about your insurance agent) when I review my policies with Kris Kelson. She makes everything extremely easy to understand and acts in my best interest. Highly rate this agent and office!"

Kevin Mac

March 29, 2023

5  out of  5 rating by Kevin Mac
"Any time you use insurance it is stressful. Kris and company helped speed up process as I finishes up my qtr end and leave the country. I can not say enough good things about the level of customer satisfaction they bring to the market. Thank you all for guidance and support."

MB Snyder

March 22, 2023

5  out of  5 rating by MB Snyder
"Kris and her team are the best! They always go above and beyond to help. Big shout out to Marcelle for all the time spent helping me with my claim! 10 out of 10 would recommend!"

Shawn McMillan

March 7, 2023

5  out of  5 rating by Shawn McMillan
"Kris Kelson has been our State Farm agent for many years. Kris is very knowledgeable, competent and dependable. We have most of our policies with Kris and State Farm and she manages them with the understanding of our needs and direction. We have always been completely satisfied with the attention she provides us and that's critical with something so important as insurance. Shawn McMillan"